Once the virtual mock-up is approved, the next step is production preparation. Before final production, MSH Medals will email you photos of the actual medal with the colors applied for approval. This is a production photo of your medal, not a physical sample shipped to you. This photo approval is included with full custom medal orders.
Normally, after artwork approval, it takes about 7–10 days to make the mold and create the actual sample. Then we email the sample photo for your approval. This photo proof is included within the normal 55–60 day production timeline and does not add extra time.
If you require a physical sample, that is different. A physical sample costs extra and adds time because production is held until the sample is shipped and approved.
If the artwork has been approved but the mold has not yet been made, changes may still be possible. However, if you request changes after seeing the actual medal photo and the mold or sample needs to be remade, there will be additional molding or sample costs. That is why it is important to review the virtual mock-up carefully before approving it.